Part IV: TCP/IP Utilities

			Hour 13.  Connectivity Utilities
				Connectivity Problems
				Protocol Dysfunction and Misconfiguration
				Line Problems
				Name Resolution Problems
				Network Performance Problems
				Using Connectivity Utilities to Troubleshoot Problems
				Summary
				Q&A
				Workshop
				Key Terms
			Hour 14.  File Transfer and Access Utilities
				File Transfer Protocol
				Trivial File Transfer Protocol
				Remote Copy
				Integrating Network File Access
				Summary
				Q&A
				Workshop
				Key Terms
			Hour 15.  Remote Access Utilities
				Telnet
				Berkeley Remote Utilities
				New Directions in Remote Access
				Summary
				Q&A
				Key Terms